What We Do—Our Services

We are the convergence of right and left brain. Where data meets great design and then engages consumers. It used to be enough just to have a website, now if you aren’t actively engaged, your brand might not even be part of the conversation. Making sure that your brand is communicating an effective message to the correct audience is our job and we love our job.

We work closely with you to refine the core mission and goals of your organization, program, or project and then hand craft the tools you need to clearly communicate that message to your marketplace. The result is old world craftsmanship hammered out with the finest modern tools.

Client relationships are the foundation of our process at Total Design Shop. Beyond providing creative services, we bring our expertise to the table as your partner in design and integration solutions. We take the time to really listen to our clients before offering solutions—after all, we know design, you know your business. You are passionate about what you do and our understanding of that passion allows us to forge great design.


All projects will start with some form of strategic foundation. Whether this is a documented process for larger jobs, or just a general working statement, this is the place where we understand the client’s motivation and goals can be set. Having this information will allow us to craft better solutions in order to meet the client’s needs.

  • Message Development
  • Brand Development
  • Competitive Analysis
  • Web Analytics
  • User Research
  • Social Media Strategy
  • Digital Marketing Strategy



The design process is a collaborative effort. It’s because of this that our most important job is to listen. What clients say and who they are drives our design process and allows Total Design Shop to create an image relative to who they are, not merely give them the prevailing trend of the moment. Authentic communication grows deeper roots in the marketplace and ultimately creates stronger customer relationships. Along the way, we strive to really enjoy our client relationships. We are always looking for what makes you—and in turn us—passionate about what you do. That excitement translates into unique and powerful design.

  • Brand & Identity
  • Web, Interface & Mobile
  • Print Communication
  • Cross-Channel experience
  • User Experience
  • Information Architecture
  • Usability



The evolution of the Internet and available technologies is an ever changing landscape. Having the correct solution for your strategy could determine your success or lack thereof. With the number of mobile internet users about to surpass desktop internet users, creating an optimal user experience across any device is paramount. Our approach to mobile web design is through responsive design, ensuring your audience has a good brand perspective no matter how they are viewing.

  • Content Management Systems
  • E-Commerce Solutions
  • Mobile Apps
  • Front-End Development
  • Custom Application Development
  • Social Media Integration
  • Flash and Rich Media



We approach marketing from a customer-centric perspective. Formulating a cross-channel user experience requires an understanding of where and how the target audience interacts digitally. With the number of options and amount of information users are bombarded with, it’s more important than ever to be relevant and timely with any marketing efforts.

  • Search Engine Optimization
  • Search Engine Marketing
  • Link Development
  • Web & Social Media Content
  • Digital & Social Media Campaigns
  • Email Campaigns
  • Direct Mail Campaigns